Privacy policy
Effective Date: July 31, 2026
At OLA AZUL LLC (“Ola Azul,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from www.olaazulsw.com.
1. Information We Collect
We may collect the following types of personal information:
Contact Information
Name, email address, phone number, and shipping or billing address.
Transaction Information
Order history, payment details, and shipping information.
Device & Usage Information
IP address, browser type, device identifiers, cookies, and interactions with our website.
Marketing Preferences
Your preferences regarding newsletters, promotions, email communications, and text-message communications.
SMS and Mobile Messaging Information
If you enroll in our mobile messaging program, we may collect your mobile phone number, SMS consent status, consent date and source, message interactions, opt-out requests, and other information needed to administer the program and document compliance.
We collect information directly from you when you make a purchase, create an account, subscribe to emails or text messages, communicate with us, or interact with our website. We may also receive information from service providers that support our website, payment processing, shipping, analytics, and marketing operations.
2. How We Use Your Information
We use your information to:
· Process and fulfill your orders
· Provide customer support
· Improve our website and shopping experience
· Send email marketing communications when you opt in
· Send recurring marketing text messages when you separately opt in to SMS
· Administer our mobile messaging program, maintain consent records, and process opt-out requests
· Prevent fraud and maintain security
· Comply with legal obligations
We do not sell your personal information.
3. How We Share Information
We may share your information with trusted third parties who help us operate our business, including:
· Payment processors
· Shipping carriers
· Email, SMS, and marketing platforms
· Wireless carriers and messaging service providers
· Technology, analytics, and hosting providers
These service providers process information only to provide services to us and in accordance with applicable privacy laws and contractual obligations.
We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties for their own marketing purposes. We may share this information with service providers that help us operate the mobile messaging program, including messaging platforms and wireless carriers.
We may also disclose information if required by law or when reasonably necessary to protect our rights, maintain security, investigate fraud, or respond to lawful requests.
4. Your Privacy Rights
Depending on your state of residence, including California under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), you may have the right to:
· Request access to the personal information we hold about you
· Request correction of inaccurate information
· Request deletion of your personal information, subject to legal exceptions
· Opt out of email marketing communications
· Opt out of marketing text messages at any time by replying STOP
To submit a privacy request, please email us at info@olaazulsw.com.
We may need to verify your identity before processing certain requests. To request assistance with the mobile messaging program, reply HELP to a text message or contact us using the information below.
5. SMS and Mobile Messaging
When you separately opt in to receive marketing text messages from OLA AZUL, you consent to receive recurring promotional messages at the mobile number you provide, including messages sent using automated technology. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply.
You may opt out at any time by replying STOP. After an opt-out request, you may receive one final confirmation message. For help, reply HELP or contact us at info@olaazulsw.com.
We use your mobile messaging information to send the messages you requested, deliver offers and early access, maintain consent and opt-out records, respond to support requests, improve our messaging program, and comply with applicable law. We retain SMS consent and opt-out records for as long as reasonably necessary for these purposes and as required by law.
For additional terms governing the mobile messaging program, please review our Terms of Service.
6. Data Security
We implement appropriate technical and organizational safeguards designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.
7. Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes outlined in this policy, maintain required business and consent records, resolve disputes, enforce agreements, or comply with applicable law.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
OLA AZUL LLC
4704 SW 160 AVE
Miramar, FL 33027
United States
Email: info@olaazulsw.com
Website: www.olaazulsw.com