Privacy policy

Effective Date: January 1, 2025

At OLA AZUL LLC (“Ola Azul,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from www.olaazulsw.com.

1. Information We Collect

We may collect the following types of personal information:

Contact Information
Name, email address, phone number, and shipping or billing address.

Transaction Information
Order history, payment details, and shipping information.

Device & Usage Information
IP address, browser type, device identifiers, and interactions with our website.

Marketing Preferences
Your preferences regarding newsletters, promotions, and communications.

We collect this information directly from you when you make a purchase, create an account, subscribe to emails, or interact with our website.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Improve our website and shopping experience
Send marketing communications (only if you opt in)
Prevent fraud and maintain security
Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share your information with trusted third parties who help us operate our business, including:

Payment processors
Shipping carriers
Email and marketing platforms
Technology and hosting providers

These service providers only process your information on our behalf and in accordance with applicable privacy laws.

We may also disclose information if required by law or to protect our rights and prevent fraud.

4. Your Privacy Rights

Depending on your state of residence, including California under the California Consumer Privacy Act (CCPA/CPRA), you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal exceptions)
Opt out of marketing communications

To submit a request, please email us at:
info@olaazulsw.com

We will verify your identity before processing certain requests.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

6. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

OLA AZUL LLC
4704 SW 160 AVE, APT 219
Miramar, FL 33027
United States

Email: info@olaazulsw.com
Website: www.olaazulsw.com