Shipping policy

At OLA AZUL, we are committed to delivering your order quickly and reliably.

U.S. ORDERS

All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

Once shipped, delivery typically takes 3–6 business days, depending on your location.

You will receive a tracking number via email as soon as your order is dispatched.

Please note that delivery timeframes are estimates and may be affected by factors outside of our control, including carrier delays, weather conditions, or peak seasonal volume.

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INTERNATIONAL ORDERS

International orders are processed within 1–2 business days.

Delivery times vary by destination and may be extended due to customs clearance procedures.

International shipments may be subject to duties, taxes, or import fees imposed by the destination country. These charges are determined by local authorities and are the responsibility of the recipient.

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SHIPPING RESTRICTIONS

We are unable to ship to:

• P.O. Boxes
• APO/FPO addresses
• Military installations

Please ensure a valid residential or commercial street address is entered at checkout to avoid delays.